01Irvine, CA

Amazon returns, off your doorstep.

Book in 60 sec · Send your return info · Pay only after we confirm. $4.99 a pickup. Same-day UPS drop — receipt sent to your phone.

$4.99
Per pickup, up to 5 items
Pay after confirm
No charge until we receive your info
Same-day
UPS receipt by SMS
9:41• • •
Order · R-0424-A07

Pickup confirmed

Today · 12 – 4 PM window


Items2
Drop methodLeave at door
Return info✓ Received
Payment✓ Paid

Total$4.99
02Why Asnap

Skip the trip. Skip the line.
Pay only after we confirm.

No driving
Stay home.

You don't pack the box. You don't print the label. You don't drive to UPS. Set the items at the door — we handle the rest.

Pay after confirm
No surprise charges.

You only pay $4.99 after we receive your return info. If the QR or label never reaches us, you owe nothing.

Same-day to UPS
Receipt to your phone.

Book before 2 PM, your return scans into UPS the same evening. Tracking number + UPS receipt photo sent by SMS.

03How It Works

Six small steps. Two minutes.

The order is simple: book first → send your return info → pay after we confirm. No upfront payment risk. We support both Amazon's QR Code and Label return options.

01 · Land
Book pickup
Pick a window. Tell us how many items.
02 · Book
Get order #
We email you a one-time return inbox.
03 · Send
Send return info
Upload QR screenshot or forward label email.
04 · Pay
Pay $4.99
Zelle, after we confirm we got your info.
05 · Track
Driver picks up
Leave items at door. Photo proof taken.
06 · Done
UPS receipt
Tracking # + receipt photo by SMS.
Order · Steps 01 — 03

Order in 60 seconds. Send your return info second.

Book your window first. We give you an order number and a one-time email like pickup‑R0424A07@asnapapp.com. Then send us your Amazon return info two ways — whichever Amazon gave you.

1Pick window + items + drop method~30s
2We text/email your order # + one-time inboxinstant
3Send return info: QR screenshot or label email~1 min
9:43• • •
Order · R-0424-A07

Send return info

Go to Amazon. Come back when done.


Which method did Amazon give you?
QR code · UPS dropoff
Upload the Return Summary Card.
Label · Box + label
Send to Friend → one-time email.
One-time inbox
pickup-R0424A07@asnapapp.com
Valid 48 hrs · one use only
9:58• • •
✓ Return info received

Pay $4.99 by Zelle

Memo is required. Order # only.


Send to
pay@asnapapp.com
Memo (required)
R-0424-A07
Amount
$4.99
Pay · Step 04

You only pay $4.99 after we confirm your return info.

The moment our system receives your QR screenshot or your label email, we send you a "Return info received" notification with the Zelle details. No upfront charge. If we never get your info within 48 hours, the order auto-cancels and you owe nothing.

1System verifies QR / label received~5 min
2We push you the Zelle email + memoinstant
3Send $4.99 by Zelle — memo = order #~30s
4Payment confirmed → driver dispatchedauto
Delivery · Steps 05 — 06

We pick up. We drop at UPS. You get the receipt.

The driver shows up in your window, takes a photo of your items at the door as proof, and heads to UPS the same day. Label items go to UPS Staff. QR items go to the UPS Kiosk — the kiosk prints the official label, the driver enters your phone, and UPS texts you the tracking number.

1Driver arrives in your window. Photo proof taken.2–4 PM
2Items dropped at UPS — Staff (label) or Kiosk (QR)same day
3UPS receipt photo + tracking # sent to your phoneSMS
4Amazon refund processes3–5 days
6:02• • •
✓ Dropped at UPS

All set.

6230 Irvine Blvd · 5:48 PM

UPS receipt photo

OrderR-0424-A07
Items dropped2 / 2
Tracking1Z999AA10123456784
Refund ETA3–5 days
04Two Return Paths

QR code or shipping label — we handle both.

Whatever Amazon gave you, just tell us in the app. We route it correctly at the UPS Store.

Path B · If you need a label

Label · Box + shipping label

For items that have to be packed and shipped (no QR option).

  1. In Amazon, choose UPS Dropoff (label needed).
  2. Pack the item in a box and seal it.
  3. Tap Share label → Send to a friend; paste the one-time inbox we gave you.
  4. Set the boxed item at the door for pickup.
  5. Driver hands the box to UPS Staff at the counter and brings back the receipt.
05Payment Flow · In Detail

No money changes hands until we have your return info.

A simple, transparent timeline so you know exactly what happens, when, and what you owe at each step.

1You

Book pickup

You fill the form — address, items, window. $0 charged.

Now
2Asnap

Order # issued

You receive an order # and a one-time return inbox by SMS + email.

Within 1 min
3You

Send return info

Upload the QR screenshot or forward the label email from Amazon.

~ 1 min
4Asnap

Confirmation push

"✓ Return info received" + Zelle details for $4.99.

~ 5 min
5You

Pay $4.99 by Zelle

Send to pay@asnapapp.com, memo = your order #. We auto-match.

~ 30 sec
6Asnap

Driver dispatched

Pickup confirmed. Driver shows up in your booked window.

Same day
No risk

Auto-cancel after 48 hrs

If your QR / label never reaches us within 48 hours of booking, the order auto-cancels. You're never billed.

Card coming soon

Why Zelle?

Zelle is free for you and us — no card fees passed on. Apple Pay + cards roll out later this year.

06One Flat Price

$4.99. That's it.

No tiers, no add-ons, no membership. One pickup — up to 5 items, any sizes that fit our limits — for less than the price of a coffee. And you only pay after we confirm your return info.

Asnap pickup

$4.99

per pickup, up to 5 items
  • $0 charged until we receive your return info
  • Doorstep pickup at your scheduled window
  • Same-day drop at the partner UPS Store
  • Photo proof + UPS receipt + tracking # by SMS
  • Refund handled by Amazon (3–5 days)

Introductory pricing through June 2026. Each item ≤ 20 lb, ≤ 24" × 18" × 18". Auto-cancels free after 48 hrs without info.

Compare your options

Cheaper than Prime. Faster than driving yourself.

Asnap Prime Pickup Drive yourself
Cost per pickup $4.99 $7.99 ~$3 gas
Your time ~2 min ~5 min ~30 min
Pay only on confirm Charged upfront n/a
Items per trip Up to 5 1 box No limit
Need to be home No No Yes
UPS receipt to phone ✓ SMS You keep paper
Prime Pickup pricing per Amazon's published help center. DIY drive cost assumes a 7-mile round trip @ $0.43/mi.
$3
cheaper than Prime
28 min
saved per return
5 items
per single pickup
07Service Area

We cover five Irvine zip codes.

Outside our zone today? Drop your zip in the form anyway — we add neighborhoods as density grows.

Now serving

92618
92620
92614
92604
92602

Coming soon: 92603, 92606, 92612, 92617

Pickup Windows

Mon – Fri9 AM – 12 PM  ·  12 – 4 PM
Saturday10 AM – 1 PM  ·  1 – 3 PM
Sunday11 AM – 2 PM
Same-day cutoff2 PM
08Book Your Pickup

Book in 60 seconds.

Tap the button. A small form pops open. We'll text you your order # and your one-time return inbox right after. No payment yet.

Ready when you are.

One short form — your address, items, window. We do everything from there. $0 charged today. You'll only pay $4.99 by Zelle after we confirm your return info.

60-second form $0 upfront Auto-cancels free
09FAQ

Quick answers.

Why don't I pay when I book?

We only charge you after our system confirms we've received your QR screenshot or label email. That way you're never billed for a pickup we can't actually fulfill. If your return info doesn't arrive within 48 hours, the order auto-cancels for free.

What's the difference between QR code and Label?

Amazon offers two free UPS return options. QR code = no box needed; the UPS Store scans your QR and packages it for you. Label = you pack the item in a box and Amazon emails you a shipping label. Both are free for you. We support both.

How do I send the QR code to you?

In Amazon's Returns & Orders, choose UPS Store dropoff. Take a screenshot of the Return Summary Card (the page with the big QR code), then tap "Upload screenshot" in our app for that order. That's it.

How do I send the label email?

In Amazon's return flow, tap Share label → Send to a friend, and paste in the one-time inbox we gave you (looks like pickup-R0424A07@asnapapp.com). Amazon emails the label straight to us.

How long until I get the UPS receipt?

Same evening. Once the driver finishes the UPS Store stop, we OCR the receipt and SMS you the photo + the tracking number. Amazon's refund flow then runs on its own timeline (usually 3–5 business days).

Why Zelle and not credit card?

Zelle keeps prices low while we're early — no card fees passed on to you. Stripe + Apple Pay roll out later this year. Your bank's app handles Zelle for free.

What if I'm not home?

That's the whole point. Pick Leave at door. The driver photographs the items as proof, then heads to UPS.

Can I cancel?

Yes — cancel anytime before the driver leaves the depot. Since you haven't paid yet (or just paid), cancellations before pickup are 100% refundable. After the driver is on the way, a $2.99 trip fee applies (waived for the first 50 orders).

What if my refund is short?

We send you the UPS scan receipt + tracking number as proof we dropped your items intact. Amazon's refund flow takes over from there. We don't open or repack items.

Are you outside Irvine?

Soon. We expand zip by zip based on demand. Book anyway — we'll email you when we cover your area.